Bob Selden book launch

June 1, 2016, 9 a.m.

HOW often do you use the word don’t? Think about it. It’s a word we use just about every day, so what effect does it have on us?

In his new book DON’T, Bob Selden has tapped into the zeitgeist of the importance of positive language.

The book explains how words impact the brain giving us a more positive or negative outlook. Positive people use positive language and see opportunities that others miss.

Bob sets out negative words and phrases to avoid – the ones that create negative thinking, and then suggests some words and phrases that do just the opposite, activating the positive parts of your brain and resulting in positive behaviour.

Bob uses relatable examples when dissecting day-to-day language. He has worked with experienced coaches of sporting team throughout his career and has witnessed the results of a change in linguistic behaviours. He suggested that “coaches who use positive language always seem to get the best out of their athletes – firstly on the training field and subsequently during competition”.

The book will be launched by Bob Selden and Goulburn MP Pru Goward on Friday, June 10 from 6pm to 7.30pm at The Bookshop Bowral, 309 Bong Bong Street, Bowral.

This is a free event and drinks and snacks will be provided.

RSVP by Friday, June 3.

Details: 4862 1634

ShoreTel Survey Upends Common Assumptions about the Value of Meetings

Global survey delivers surprising results from Millennials, Remote Workers and other age groups . . .

See results at ShoreTel Press Release.  Bob Selden was asked to comment…

ShoreTel Survey Upends Common Assumptions about the Value of Meetings

1.     Meetings are a waste of time

Although anecdotal evidence supports this result (probably because of poor content, design and/or structure), stats show otherwise.  This may seem surprising, yet not unexpected.  People have an inherent need to be involved, included and to know what’s going on.  Apart from the grapevine, meetings fill this need.

2.     Time spent in meetings

Generation X’ers (28 per cent spent more time) were born in the era where meetings were seen as the basis of gaining employee involvement and have grown up with them, hence they spend more time in their “comfort zone”.

In many areas of technology (30 per cent spent more time), work is very individual, hence the need to come together to share information and more importantly, social interaction.

3.     Meetings are productive?

Baby Boomers (47 per cent productive) versus Millennials (34 per cent); the later will see meetings as less productive because of the formalised structure and pace of meetings as “too slow”.

4.     Getting other work done during meetings

25 per cent of respondents saying “Yes” seems rather high – one quarter of all participants.  However, with the ease of access to personal technological devices, understandable.  It would be interesting to see if this figure is increasing over time as more participants now use their devices to take notes during meetings rather than hand written notes.

5.     Cultural impact on the effectiveness of meetings – time spent and productivity

“Asia had the fewest hours of meetings a week (57 percent citing 0-4 hours) and Australia the most (45 percent citing 9+ hours). Both Asia and Europe found meetings to be more productive (48 percent and 52 percent respectively) than North America (40 percent).”

Here culture and the way organisations operate in different regions explain these meeting results.  Asian meetings are top-down, information giving with little or no involvement of the team/group in decision making – hence their short time span – everyone listens to the leader.  European meetings are more consensus-oriented with the aim of involving all to reach a decision shared by all; hence they take longer.  Australian meetings are longer because there is more talking and questioning of decisions.  They may aim for consensus (which takes longer) but rarely achieve it – decisions are often made outside of the meeting.

With the consensus-orientation of European meetings, it’s easy to see why participants would rate them as more productive – they have been involved in decision making. The positive results for Asian meetings may seem counter intuitive to these results as participants are not being involved in decision making, rather they are being talked to.  However, this can be explained as it is likely to be one of the few times their managers are telling them why something has to be done rather than how to do it.

North American meetings have a greater emphasis on hearing the “wisdom” from people with status (leaders and participants) hence the need to be seen and heard by the “right” people rather than to be productive.  This explains the difference between European meetings (52 per cent seen as productive) versus North American (40 percent seen as productive).

There’s also a further point of difference in the type of meeting that is run in different regions. European and Australia meetings for example are more likely to be “problem solving” type meetings whereas Asian and North American meetings are more often “information sharing” making the former seem far more productive.

6.     Location of meetings

With the increasing ease of communication via technology, it’s evident why people want to meet face to face in conference rooms.  Data and information transported electronically only carry reason and logic, not feelings; people need both.  In fact where feeling-type communication is attempted via technology or inadvertently occurs, it’s impact is often counter-productive. People need to understand the “why/how” (reason) of issues and also the motivation (feelings – both their own and others) behind the reasoning.  Feelings can only be gauged through face-to-face interaction, hence the need to meet in conference rooms. This also explains the lack of difference in ratings between various generational groups – people of all ages have the same basic needs despite their differences in upbringing, education and experiences.

Millennials, who were born with today’s technology rate highest desk-participation because they’ve being doing it since they first learned to talk and walk. It’s a natural part of who they are.

Bob Selden, author of “Don’t: How using the right words will change your life”

24th June 2016

Money Magazine – Book Of The Month – “Don’t”

"Don't" - Book of the month
“Don’t” – Book of the month

For interviews with Bob Selden

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Tel: 02 9550 9207 | E: 
60 George Street

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